Privacy policy

Introduction

This Privacy Policy explains how Echo-Blinddog, located in France (SIRET: 983 981 853 00010), collects, uses, and protects the personal information of users when they visit or make purchases on the website www.echo-blinddog.com.

It complies with the General Data Protection Regulation (GDPR) and also aims to inform international users when data is collected outside the European Union. For any questions, you can contact us at: admin@echo-blinddog.com.

Personal information collected

When you visit our website, we automatically collect certain information about your device, including:

Your web browser
Your IP address
Your time zone
Cookies installed on your device
Pages viewed and products seen
Search terms or referring sites
Interactions with our site

This information is collected through:

Cookies: Files placed on your device to enhance your user experience.
Log files: Recording data such as your IP address and timestamps.
Web beacons: Tools to track interactions on our site.

When you place an order, we also collect the following information:

First and last name
Billing and shipping address
Contact details (email and phone number)
Payment information (e.g., credit card number)

How do we use your information?

The information collected is used to:

Process your orders and arrange their delivery
Communicate with you (transactional emails, customer service)
Detect potential fraud risks
Improve and optimize our website

Legal bases for processing:

Execution of a contract (e.g., to process your orders)
Compliance with legal obligations (e.g., for billing)
Legitimate interest in improving our services and preventing fraud

Data retention

We retain your personal information as long as necessary to fulfill the defined purposes unless a longer retention period is required by law.

Order information: Retained until a deletion request.
Analytics data: Retained for 14 months via Google Analytics.

For any deletion request, please contact us at: admin@echo-blinddog.com.

Your rights regarding personal data

In accordance with the GDPR, you have the following rights:

Right of access: Obtain a copy of the personal data we hold about you.
Right of rectification: Correct inaccurate personal data.
Right to erasure: Request the deletion of personal data.
Right to object: Refuse certain processing (e.g., behavioral analytics).
Right to data portability: Receive your data in a structured format.

To exercise these rights, contact us at: admin@echo-blinddog.com.

International data transfers

Some of your personal data may be transferred and stored outside the European Union, particularly through tools such as Google Analytics. These transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission.

Cookies and tracking tools

Our website uses cookies to:

Enhance your user experience
Analyze navigation and site performance

A cookie banner will soon be implemented to collect your consent. You can also manage your preferences in your browser settings.

Changes to this policy

We may update this privacy policy to reflect legal, regulatory, or operational changes. Any changes will be posted on this page.

Contact us

For any questions about this policy or to exercise your rights, please write to us at: admin@echo-blinddog.com.

Last updated: January 18, 2025