privacy policy | Echo Blinddog

Introduction

This privacy policy | Echo Blinddog explains how Echo-Blinddog, located in France (SIRET: 983 981 853 00010), collects, uses, and protects users’ personal information when they visit or make purchases on the website www.echo-blinddog.com.

It complies with the General Data Protection Regulation (GDPR) and also aims to inform international users where data is collected outside the European Union.

For any inquiries, you can contact us at: admin@echo-blinddog.com.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

• Your web browser
• Your IP address
• Your time zone
• Cookies installed on your device
• Pages viewed and products browsed
• Search terms or referring websites
• Interactions with our website

This information is collected through:

• Cookies: Files placed on your device to enhance your user experience.
• Log files: Records of data such as IP addresses and timestamps.
• Web beacons: Tools used to track interactions on our website.

When you place an order, we also collect the following information:

• Full name
• Billing and shipping address
• Contact details (email and phone number)
• Payment information (e.g., credit card number)

2. How Do We Use Your Information?

The information we collect is used to:

• Process your orders and organize their delivery
• Communicate with you (transactional emails, customer service)
• Detect potential fraud or risks
• Improve and optimize our website

Legal bases for processing:

• Performance of a contract (e.g., processing your orders)
• Compliance with legal obligations (e.g., invoicing requirements)
• Legitimate interest in improving our services and preventing fraud

3. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined, unless a longer retention period is required by law.

• Order information: Retained until you request deletion.
• Analytics data: Retained for 14 months via Google Analytics.

To request deletion, please contact us at: admin@echo-blinddog.com.

4. Your Rights Regarding Personal Data

Under GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data.
• Right of rectification: Correct inaccurate personal data.
• Right to erasure: Request the deletion of personal data.
• Right to object: Refuse certain processing activities (e.g., behavioral analysis).
• Right to data portability: Receive your data in a structured format.

To exercise these rights, contact us at: admin@echo-blinddog.com.

5. International Data Transfers

Some of your personal data may be transferred and stored outside the European Union, particularly through tools like Google Analytics.

These transfers are governed by standard contractual clauses (SCCs) approved by the European Commission.

6. Cookies and Tracking Tools

Our website uses cookies to:

• Enhance your user experience
• Analyze navigation and website performance

A cookie banner will soon be implemented to collect your explicit consent. You can also manage your preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy to reflect legal, regulatory, or operational changes. Any modifications will be published on this page.

8. Contact Us

For any questions about this policy or to exercise your rights, please contact us at: admin@echo-blinddog.com.

Last updated: January 18, 2025